Scope Of Services
Macomb Community College wishes to establish a temporary, 3-month contract for a Microsoft
Endpoint Security Engineer. After the initial term, the contract may be extended on a
month-to-month basis but is not expected to exceed a total of one year. This temporary
engagement is to augment and backfill internal staffing.
Using Microsoft Defender for Endpoint, Microsoft Intune, and TeamDynamix (the College’s IT
ticketing system):
● Ensure an endpoint security application (anti-virus/anti-malware) is deployed, kept current
with patches/signature files, and functioning at all times on College-owned endpoint devices.
● Identify high-risk and out-of-compliance endpoint devices for remediation and use the
College’s established ITSM ticketing system to document for remediation. Remediation
work will be shared between the Temporary Microsoft Endpoint Security Engineer and the
College’s PC support team; assignments will be clearly identified/delegated by College IT
leadership.
● Recommend policies and procedures to assist with the above. Assist in the configuration of
recommended policies when they fall within the scope of services.

Servers, telephony, IoT, and MAC devices are out of scope.
Proposals will be accepted for time and materials quotes with a minimum of 20 hrs./week
commitment. The College desires a 30+ hour/week commitment for at least the first 4 weeks of
the contract and 20 hours per week thereafter. This coincides with the Administration’s desire to
remediate any high-risk and out-of-compliance devices reported using the Microsoft security
tools, followed by a period to monitor for new alerts and remediate lower-risk findings.
The primary team member must have a backup who can step in without notice should the
primary team lead not be available. Microsoft certifications are required.
Environment:
● Approx. 5000 Hewlett Packard PCs, all Microsoft Windows 10 & 11 (A5)
● On-premises Microsoft Active Directory synced with Entra ID

Supplemental Skills, And Abilities
The engineers/technicians must have the ability to organize and prioritize their assignment(s),
work both independently and within a group and exhibit a willingness to openly share
information and ideas. They must be able to communicate effectively, both orally and in written
form and be customer service oriented.